We try to provide as many answers to your questions as possible. If you still have questions, please do not hesitate to reach out to us.
We are always happy to assist with the tracking of your order.
We offer free shipping for our products. If there is a need for expedited shipping, please contact us for pricing prior to placing order.
At this time, we only ship within the Unites States.
Our products are handmade with quality materials only. We do our best to use materials from the United States. Our custom candle boxes are manufactured in the USA.
Expect most item(s) to be shipped within 3 business days. We offer free shipping on the majority of our products and shipping time can range from 2 to 14 days depending upon the item being shipped.
Please contact us using the contact information provided in your email confirmation.
In case you haven't found the answer for your question please feel free to contact us, our customer support will be happy to help you.
When burning a Gagliardi Design candle for the first time, it is important to burn the candle 2 1/2 - 3 hours. Soy wax has a 'memory' and it will help the candle to create a full melt pool of wax, increasing the scent. Always trim the wick to 1/4" before burning each time.
Safely burning candles